Welcome to Tightlines Tackle!

Policy

Policy
Company Policy

When we take your order we request your name, billing and mailing address, phone number, email address and credit card information. This information is used for order processing. Your information is not shared with any third party nor do we sell our customer list.


Return Policy - If you are not satisfied with your purchase you can return the item within 30 days from the date you received it. The item must be unused and in its original packaging. Please call customer service at (800) 664-8862 to obtain return authorization.

 

Shipping Policy - Phone orders are received daily 8-5. Internet orders are received 24-7. Products are shipped FOB Walpole, ME. We use UPS and USPS for shipments. Most orders are shipped same day received (applies to orders received prior to 2:00 PM). Tracking information will be supplied to customer by email. Shipping charges are applied to the order during the chcekout process. Certain oversize items (tuna bags, rods, harpoons, etc.) will incur additional shipping charges. Customer authorization for additional charges will be obtained prior to processing the order.